Slot Technician

Primary responsibility is the maintenance and repair of gaming machines within the Casino. To include, but not limited to the repair of, hoppers, coin acceptor, switches, handles, doors, glass, wiring and other machine parts.


Slot Attendant

Assist Slot Supervisor in guest service and public relations on the slot floor.  Answering general questions about machine play, identifies
and refers problems or complaints to immediate supervisor.

Cook

Coordinates placing of food on steam and cold tables with other cooks, works closely together with Food & Beverage Supervisors to assure that all materials needed are in stock for the menu.  Previous experience in cold and hot food preparation.

Cashier/Server

Develop and maintain proficiency in cash register operations and cash
handling.  Previous experience in cash handling and/ or register experience in retail setting is encouraged.


Cook Shift Supervisor

Directly responsible for supervision of all F&B venues to include: Buffet, Snack Bar, VIP Lounge, Restaurant, Banquet/Catering and Employee Dining areas.


Wait/Host

Provide customer service in the restaurant by seating patrons, taking food orders, serving meals and attending to customer needs. This position may also need to take on cashier position when the need arises, seating patrons, taking drink orders, and attending to patron needs.

Bartender/Beverage Server

Learn and remain familiar with menu and bar beverage items and pricing. Develop and maintain proficiency in cash register operations and cash handling. Must have working knowledge of drink preparation and back bar experience. Must be able to comprehend basic slot machine operation and provide guest service to gaming customers. Be alert, friendly and able to assist customers with courtesy and promptness. 

Supervise Food & Beverage personnel for each designated shift. Responsible for hiring and training personnel. Provide a solid customer service base for Food and Beverage operations, knowledge of all equipment, State and Federal safety and health regulations as well as liquor laws. SPECIFIC RESPONSIBILITIES:

*Oversee front of house operations in Deli, Buffet, Chop House, Boat Bar, 3.2 bar and floor beverage service.

*Assign employee responsibilities and monitor services for effectiveness.

*Monitor customer service and resolve complaints.

*Recommend staffing and scheduling based on department and shift needs.

*Maintain clean-as-you go policy in all work areas. Delegate specificjobs or duties to employees and follow up on operational standards.

*Assist Food & Beverage Manager with employee recruitment, transfers, promotions, education/training and employee evaluations.

*Prepare required reports (daily, weekly, monthly and counseling).

*Communicate with other departments to coordinate activities and promote effective interdepartmental relations.

*Perform other related duties as assigned.

MINIMUM QUALIFICATIONS:

EDUCATION: High School Diploma or GED Certificate. EXPERIENCE: Two years experience in food & beverage management.

Front of House Supervisor

Provide customer service in the restaurant by seating patrons, taking drink orders, and attending to patron needs.


Dishwasher

Maintain clean and sanitary kitchen utensils.

Food and Bverage Supervisor

Supervise Food & Beverage personnel for each designated shift.  Responsible for hiring and training personnel.  Provide a
solid customer service base for Food and Beverage operations, knowledge of all equipment, State and Federal safety and health regulations as well as
liquor laws.

Back of House Shift Supervisor

Directly responsible for supervision of all F&B venues to include:  Buffet, Snack Bar, VIP Lounge, Timber Lounge, and
Banquet/Catering.

Custodial Tech

Responsible for cleaning Administrative Offices, restrooms and Casino floor providing a clean environment for customers and employees.

Maintenance Technician

Responsible for general maintenance and repair of all electrical, plumbing, HVAC, and carpentry pertaining to the gaming facility.  Assist in departmental needs as directed by supervisor.

Electrical Technician

Responsible for providing direction in general maintenance and repair of all electrical systems pertaining to the gaming facility as
well as the Casino grounds.  Assist in departmental needs as directed by supervisor.

Winner's Club Rep

Will assist Casino Hosts and Casino Personnel with arranging special services for quality customers. Establishes and maintains professional and positive customer contact when handling such reservations via telephone and directs customer disputes to the Marketing WC Supervisor. Performs general office duties, to include the use of a computer terminal and secretarial and clerical duties as required.

Casino Host

Performs public relations activities to promote the Casino by carrying out assigned activities. Establishes and maintains professional and positive customer contact when handling such reservations via telephone and directs customer disputes to the Marketing Manager. Performs general office duties, to include the use of a computer terminal and secretarial and clerical duties as required. Acts as a role model to other employees and always presents oneself professionally as a credit to Sac and Fox and encourages others to do the same.

MIS Tech II

Assists in the installation, operation and maintenance of computer hardware,
operating systems, applications software and both data and voice communications relating to Casino gaming.

Security

Security Officer

Maintain facility, customer and employee security and safety during assigned shift. Escort all money transfers throughout the Casino, and escorts armored car personnel while at the facility.